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Effective Communication for Retaining Youth and Families

A 3-part CE series. Complete each episode's evaluation to earn 1 CE credit.

Episode 1

3 Practical Steps to Enhance Client Engagement & Retention

3 Practical Steps to Enhance Client Engagement & Retention — effective communication for retaining youth and families.

1 CE credit$25$29

Episode 2

The Communication Mistake That's Costing You Clients

How to recognize the communication mistakes that quietly cost agencies client retention, the four structural pillars of trauma-informed communication, and practical scripts you can use with youth and families immediately.

1 CE credit$25$29

Episode 3

Trauma-Informed Communication: Why Clients Shut Down & How to Rebuild Safety

Trauma-informed and ethical communication for retaining youth and families — why clients shut down, how to build safety, and how to lead regulated conversations that prevent burnout.

1 CE credit$25$29

Save with the 3-CE Bundle

Buy 3 CE credits for $60 (regularly $75). You'll get a reusable code to apply at checkout on any 3 courses.