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Trauma-Informed Leadership: Building Strong Teams, Emotional Resilience & Preventing Burnout for Social Workers
Trauma-informed and ethical communication for retaining youth and families — why clients shut down, how to build safety, and how to lead regulated conversations that prevent burnout.
Learning Objectives
- Apply the five trauma-informed principles: safety, trustworthiness, choice, collaboration, and empowerment
- Recognize the five communication mistakes that re-traumatize clients and shift from correction to connection
- Use regulated, curious language with youth and families to build trust, engagement, and retention