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Effective Communication

3 Practical Steps to Enhance Client Engagement & Retention — effective communication for retaining youth and families.

Learning Objectives
  • Connect before you correct to build emotional safety
  • Listen for the belief driving the behavior (CBT framework)
  • End every session with a win to reinforce progress
Step 1 — Earn CE
1 CE credit • $25$29
Step 2 — Complete the Evaluation
Finish the evaluation and knowledge check to receive your credit.